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Highline Public Schools
15675 Ambaum Blvd. SW Burien, WA 98166

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Highline Public Schools
15675 Ambaum Blvd. SW Burien, WA 98166

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Procedure 5270 - RESOLUTION OF STAFF COMPLAINTS

The following procedure has been established for resolving a written complaint filed by a member of staff.

Step One
The staff member (“complainant”) will present the complaint in writing to his/her immediate supervisor within 15 calendar days of the action or incident that gave rise to the complaint.  The written statement of the complaint will contain:

  • The facts upon which the complaint is based as the complainant sees them;
  • A reference to the policy(s) or procedure(s) of the district that have allegedly been violated; and
  • The remedies sought.

Failure to submit a written complaint within the timeline specified will result in a waiver of the complaint.

If a written complaint is filed in compliance with the above timeline, the complainant will discuss this complaint with his/her immediate supervisor.  If the complaint is against an administrator or another staff member, such individual may be present at the meeting to present the facts as he/she sees them.  A sincere effort will be made to resolve the complaint at this level. 

If the complainant does not appeal the complaint to the Superintendent/designee in writing within 10 calendar days of the meeting with the supervisor, the complaint will be considered resolved.

If the allegation is against the complainant’s immediate supervisor the staff member should file his/her written Step One complaint with the district’s Chief Talent Officer.

Step Two
If complainant disagrees with the decision in Step One, he/she may appeal to the Superintendent/designee.  The Superintendent/designee will, within 10 calendar days of the receipt of the complainant’s written appeal, meet with that staff member to hear his/her claim.  If the complaint is against an administrator or another staff member, such person may be present at the hearing to present the facts as he/she sees them.

The Superintendent/designee will render a decision regarding the appeal within 10 calendar days of the complainant’s meeting with the Superintendent/designee. 

If the complainant disagrees with the decision of the Superintendent/designee, he/she may file an appeal with the School Board.  An appeal to the School Board can be filed through the Superintendent’s office. 

If the complainant does not appeal the Superintendent’s/designee’s decision in writing to the School Board within 10 calendar days after receipt of the Superintendent’s/designee’s decision, the complaint will be considered resolved. 

Step Three
If the complainant properly appeals his/her complaint to the School Board as provided in this procedure, the Board will hold a hearing to hear the appeal of the Superintendent’s/designee’s decision.  At the appeal before the Board the complainant may be accompanied by counsel if the complainant wishes.  If administrators or other staff are involved, they may be present at the hearing present the facts as they see them.  The Board will, within 15 calendar days of the complaint hearing, present its decision with respect to the complaint. 

The Board’s decision will be considered final.

Highline School District 401
Adopted by the Board: October 26, 1983
Revised by the Superintendent: 08.00, 06.04, 01.16